{"id":23669,"date":"2025-07-23T13:48:21","date_gmt":"2025-07-23T13:48:21","guid":{"rendered":"https:\/\/northa.growdevs.com\/?page_id=23669"},"modified":"2026-02-25T11:34:59","modified_gmt":"2026-02-25T11:34:59","slug":"conditions-generales","status":"publish","type":"page","link":"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales d'utilisation"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Conditions g\u00e9n\u00e9rales d'utilisation<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Bienvenue sur le site de North Albania Boat. En r\u00e9servant un tour avec nous via Bokun.io, vous acceptez les conditions g\u00e9n\u00e9rales suivantes. Veuillez les lire attentivement.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>R\u00e9servations<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">1.1. Tous les clients doivent effectuer leur r\u00e9servation en ligne sur notre site web. Les r\u00e9servations non effectu\u00e9es en ligne ne peuvent \u00eatre s\u00e9curis\u00e9es et la disponibilit\u00e9 sur le bateau ne peut \u00eatre garantie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.2. Confirmation : Une r\u00e9servation n'est consid\u00e9r\u00e9e comme confirm\u00e9e que lorsqu'un e-mail de confirmation a \u00e9t\u00e9 envoy\u00e9 via le syst\u00e8me Bokun.io.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1.3. Politique \u00e0 l'\u00e9gard des enfants : Les parents ou tuteurs sont responsables de la s\u00e9curit\u00e9 et de la supervision des mineurs \u00e0 tout moment de la visite.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Paiements<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">2.1. Le paiement doit \u00eatre effectu\u00e9 en esp\u00e8ces (en euros ou en leks albanais au taux de change du jour) ou en ligne par l'interm\u00e9diaire de notre fournisseur de paiement en ligne (via PayPal) ou \u00e0 l'arriv\u00e9e le jour du voyage. La r\u00e9servation en ligne est obligatoire pour r\u00e9server votre place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.2. Les prix s'entendent par personne, sauf indication contraire, et peuvent \u00eatre modifi\u00e9s sans pr\u00e9avis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.3. Frais de transaction : Veuillez noter que pour les annulations en ligne, la partie non remboursable de 10% couvre les frais administratifs non r\u00e9cup\u00e9rables et les frais de traitement des cartes de cr\u00e9dit.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Remboursement et annulation<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">3.1. Annulation par le client : Les annulations effectu\u00e9es jusqu'\u00e0 24 heures avant le d\u00e9but de l'exp\u00e9rience (heure locale) donnent droit \u00e0 un remboursement 90%.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.2. Si North Albania Boat annule une excursion en raison des conditions m\u00e9t\u00e9orologiques ou de circonstances impr\u00e9vues, un remboursement de 100% ou une autre date sera propos\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.3. Aucun remboursement ne sera effectu\u00e9 en cas de non-pr\u00e9sentation ou d'arriv\u00e9e tardive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3.4. Politique m\u00e9t\u00e9orologique : Les excursions se d\u00e9roulent sous la pluie et le beau temps. Les annulations ne sont faites qu'\u00e0 la discr\u00e9tion du capitaine si les conditions (comme des vents violents ou des temp\u00eates) sont jug\u00e9es dangereuses. Aucun remboursement n'est accord\u00e9 en cas de changement de pr\u00e9f\u00e9rence personnelle d\u00fb \u00e0 une couverture nuageuse ou \u00e0 une pluie l\u00e9g\u00e8re.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Modifications et retards des circuits<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">4.1. North Albania Boat se r\u00e9serve le droit de modifier les itin\u00e9raires pour des raisons de s\u00e9curit\u00e9, de conditions m\u00e9t\u00e9orologiques ou d'exigences op\u00e9rationnelles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.2. Les heures de d\u00e9part sont fixes. Les h\u00f4tes doivent se pr\u00e9senter au point de rencontre d\u00e9sign\u00e9 au moins 15 minutes avant le d\u00e9part. Aucun remboursement n'est pr\u00e9vu en cas de d\u00e9part manqu\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4.3. Retards externes : North Albania Boat n'est pas responsable des retards caus\u00e9s par le trafic routier, les travaux locaux ou le transport par des tiers jusqu'au terminal du ferry.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>S\u00e9curit\u00e9 et responsabilit\u00e9<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">5.1. Tous les passagers doivent suivre les consignes de s\u00e9curit\u00e9 donn\u00e9es par nos guides et op\u00e9rateurs de bateaux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.2. Nous ne sommes pas responsables de la perte ou de l'endommagement des effets personnels (par exemple, appareils photo, t\u00e9l\u00e9phones, sacs).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5.3. La participation \u00e0 des activit\u00e9s telles que la natation, le cano\u00eb ou la tyrolienne se fait aux risques et p\u00e9rils du participant.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><strong>Code de conduite et m\u00e9dias<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">6.1. Les passagers doivent se comporter avec respect envers le personnel et les autres voyageurs. Un comportement perturbateur peut entra\u00eener le retrait du voyage sans remboursement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.2. Les d\u00e9chets sont strictement interdits. Aidez-nous \u00e0 garder le lac Komani et la rivi\u00e8re Shala propres.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">6.3. Communiqu\u00e9 de presse : En participant, vous consentez \u00e0 \u00eatre photographi\u00e9 ou film\u00e9 pour une utilisation promotionnelle sur nos m\u00e9dias sociaux\/site web, sauf si vous informez notre personnel du contraire avant le d\u00e9but de la visite.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><strong>Politique de confidentialit\u00e9<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">7.1. Les informations personnelles recueillies lors de la r\u00e9servation seront utilis\u00e9es uniquement pour le traitement des r\u00e9servations et ne seront pas communiqu\u00e9es \u00e0 des tiers sans le consentement de l'int\u00e9ress\u00e9.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><strong>Droit applicable<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">8.1. Les pr\u00e9sentes conditions g\u00e9n\u00e9rales sont r\u00e9gies par les lois de l'Albanie. Tout litige doit \u00eatre r\u00e9solu par un tribunal albanais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En r\u00e9servant aupr\u00e8s de North Albania Boat, vous reconnaissez avoir lu, compris et accept\u00e9 les pr\u00e9sentes conditions g\u00e9n\u00e9rales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pour toute question, contactez-nous \u00e0 l'adresse suivante<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail :<\/strong> info@northalbaniaboat.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WhatsApp :<\/strong> +355 69 701 1334<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Site web :<\/strong> https:\/\/northalbaniaboat.com\/<\/p>","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions Welcome to North Albania Boat. By booking a tour with us through Bokun.io, you agree to the following Terms &amp; Conditions. Please read them carefully. 1.1. All clients must complete their booking online through our website. Bookings not made online cannot be secured, and availability on the boat cannot be guaranteed. 1.2. &#8230; <a title=\"Conditions g\u00e9n\u00e9rales d&#039;utilisation\" class=\"read-more\" href=\"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/\" aria-label=\"En savoir plus sur Terms and Conditions\">Lire la suite<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-23669","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - North Albania Boat<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - North Albania Boat\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions Welcome to North Albania Boat. By booking a tour with us through Bokun.io, you agree to the following Terms &amp; Conditions. Please read them carefully. 1.1. All clients must complete their booking online through our website. Bookings not made online cannot be secured, and availability on the boat cannot be guaranteed. 1.2. ... Lire la suite\" \/>\n<meta property=\"og:url\" content=\"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/\" \/>\n<meta property=\"og:site_name\" content=\"North Albania Boat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/NorthAlbaniaBoat\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-25T11:34:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/north-albania-slide-hq-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1465\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@NorthAlbBoat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/northalbaniaboat.com\/terms-and-conditions\/\",\"url\":\"https:\/\/northalbaniaboat.com\/terms-and-conditions\/\",\"name\":\"Terms and Conditions - North Albania Boat\",\"isPartOf\":{\"@id\":\"https:\/\/northalbaniaboat.com\/#website\"},\"datePublished\":\"2025-07-23T13:48:21+00:00\",\"dateModified\":\"2026-02-25T11:34:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/northalbaniaboat.com\/terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/northalbaniaboat.com\/terms-and-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/northalbaniaboat.com\/terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/northalbaniaboat.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/northalbaniaboat.com\/#website\",\"url\":\"https:\/\/northalbaniaboat.com\/\",\"name\":\"North Albania Boat\",\"description\":\"Visit Komani Lake and Shala River by Safari Boat\",\"publisher\":{\"@id\":\"https:\/\/northalbaniaboat.com\/#organization\"},\"alternateName\":\"Komani Lake & Shala River Tours\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/northalbaniaboat.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/northalbaniaboat.com\/#organization\",\"name\":\"North Albania Boat\",\"url\":\"https:\/\/northalbaniaboat.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/northalbaniaboat.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/logo.svg\",\"contentUrl\":\"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/logo.svg\",\"width\":1280,\"height\":587,\"caption\":\"North Albania Boat\"},\"image\":{\"@id\":\"https:\/\/northalbaniaboat.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/NorthAlbaniaBoat\/\",\"https:\/\/x.com\/NorthAlbBoat\",\"https:\/\/www.instagram.com\/northalbaniaboat\/\",\"https:\/\/www.youtube.com\/@NorthAlbaniaBoat\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conditions g\u00e9n\u00e9rales - North Albania Boat","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/","og_locale":"fr_FR","og_type":"article","og_title":"Terms and Conditions - North Albania Boat","og_description":"Terms and Conditions Welcome to North Albania Boat. By booking a tour with us through Bokun.io, you agree to the following Terms &amp; Conditions. Please read them carefully. 1.1. All clients must complete their booking online through our website. Bookings not made online cannot be secured, and availability on the boat cannot be guaranteed. 1.2. ... Lire la suite","og_url":"https:\/\/northalbaniaboat.com\/fr\/conditions-generales\/","og_site_name":"North Albania Boat","article_publisher":"https:\/\/www.facebook.com\/NorthAlbaniaBoat\/","article_modified_time":"2026-02-25T11:34:59+00:00","og_image":[{"width":2560,"height":1465,"url":"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/north-albania-slide-hq-scaled-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@NorthAlbBoat","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/northalbaniaboat.com\/terms-and-conditions\/","url":"https:\/\/northalbaniaboat.com\/terms-and-conditions\/","name":"Conditions g\u00e9n\u00e9rales - North Albania Boat","isPartOf":{"@id":"https:\/\/northalbaniaboat.com\/#website"},"datePublished":"2025-07-23T13:48:21+00:00","dateModified":"2026-02-25T11:34:59+00:00","breadcrumb":{"@id":"https:\/\/northalbaniaboat.com\/terms-and-conditions\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/northalbaniaboat.com\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/northalbaniaboat.com\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/northalbaniaboat.com\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/northalbaniaboat.com\/#website","url":"https:\/\/northalbaniaboat.com\/","name":"Bateau pour l'Albanie du Nord","description":"Visite du lac Komani et de la rivi\u00e8re Shala en bateau safari","publisher":{"@id":"https:\/\/northalbaniaboat.com\/#organization"},"alternateName":"Komani Lake & Shala River Tours","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/northalbaniaboat.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/northalbaniaboat.com\/#organization","name":"Bateau pour l'Albanie du Nord","url":"https:\/\/northalbaniaboat.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/northalbaniaboat.com\/#\/schema\/logo\/image\/","url":"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/logo.svg","contentUrl":"https:\/\/northalbaniaboat.com\/wp-content\/uploads\/2025\/07\/logo.svg","width":1280,"height":587,"caption":"North Albania Boat"},"image":{"@id":"https:\/\/northalbaniaboat.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/NorthAlbaniaBoat\/","https:\/\/x.com\/NorthAlbBoat","https:\/\/www.instagram.com\/northalbaniaboat\/","https:\/\/www.youtube.com\/@NorthAlbaniaBoat"]}]}},"_links":{"self":[{"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/pages\/23669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/comments?post=23669"}],"version-history":[{"count":9,"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/pages\/23669\/revisions"}],"predecessor-version":[{"id":25050,"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/pages\/23669\/revisions\/25050"}],"wp:attachment":[{"href":"https:\/\/northalbaniaboat.com\/fr\/wp-json\/wp\/v2\/media?parent=23669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}